Bunches.co.uk Flower Review

Review of flower delivery from Bunches.co.uk

My first impression of the website is that it has many consistent, good quality pictures, giving it marks 4 out of 5.

It is easy to navigate and you could search to buy using price range, types of flowers or different occasions. Their ‘classic’ range of bouquets gives amazing good value with prices starting from only £9.99 whilst its 'Platinum Collection' is their superior range of hand-tied, luxury bouquets with prices up to £38.99 (inclusive of courier delivery).

An interesting (and useful!) feature for those of you who are not super-organised but want to send flowers to your beloved for the rest of the year, there is a fantastic gift at an impressive price of £199 (which works out to be only under £17 per bouquet, per month!).

Bunches also operate a loyalty scheme whereby every purchase is awarded with 'posy' points (5p equals 1 posy point). This is then redeemable against future purchases. For example, a purchase worth £9.99 will get you 100 posy points and that means 50p off the next order that you place. Clever!

Their Mother’s Day flowers section offers 14 different options with a starting price of only £9.99 for 10 stems of assorted colour single (standard) carnations, a classic favourite. There is also the long-lasting gift of a planted arrangement in a wicker basket for just £23.99 or the more elaborate 'Strawberries & Cream' bouquet at a very reasonable £29.99, filled with gerberas, Asiatic lilies, alstromerias, carnations, statice, chrysanthemums and other greenery. To ensure delivery for Mother's Day, their order deadline is 4pm Wednesday 27 February.

It’s very easy to choose the many add-on options eg. Mother's Day cards (£3.99), bears (from £4.99), chocolates (£4.50 or £8.99), candles (from £3.50), birthday cake (£3.99), balloons (from £9.99) and even additional gypsophilia (£1.99)!

Their normal delivery is via 1st class Royal Mail post whilst courier delivery incurs an extra charge (£4.95).

The message options is limited though ie. when type your own, I’ve found that it cannot translate apostrophe (‘) eg. I’m will type out as I/m.

On 22 Jan 08 I ordered its traditional 12 red roses bouquet at £29.99 (with free chocs).

The delivery arrived on 23 Jan 08 at 8.30am. The bouquet was stood up in a small plastic container (for keeping the stems fresh and moist) within a stand-up box.

I received 12 red roses and 2 stems of hard ruscus (greenery). The roses had very good strong stems and appeared to be very well conditioned. Once they were placed into a vase, they took up water very well and the petals blossomed even more.

The message card was not great, just printed off the computer on sticky-backed paper, peeled off and stuck on although I thought the hand written style font was a nice touch.

The small box of chocolates I thought is rather insignificant, albeit it is free. I don't think any of the customers would miss it too much even if it was not included as part of the offer. I suppose it is a nice marketing touch though.

Overall, I am very impressed with the high quality roses as 3 days on, they still look good and healthy (because roses are sometimes notoriously difficult to sustain). I will be happy to re-order or recommend them to friends.

 

 

	Website & Ordering	Delivery	Mum's Impression & WOW factor	Overall
	The best we found. Excellent photographs	Great attention to detail	Classy and beautifully arranged	Definitely an impressive experience
	Quick and easy to use	Arrived on time and safely. Well packaged.	Great presentation	The best choice for roses.
	Wide choice, easy to use and great photos	Couldn't be bettered	Great looking flowers, just as promised	Sending flowers online as it should be
	Great website, photography and description	Well packaged, good printed gift card and delivered on time	Great bouquet with good mix of blooms all working well together	As charming as your favourite ice cream sundae!
	Fast, easy to use. Minor problem with typing gift message	Great packing, delivered on time	Beautiful roses, excellent condition	Brilliant blooms and fantastic value
	Unusual colours and interesting range.	Arrived safely, and the tissue paper was a great touch	Excellent impact	Overall a very positive transaction
	Worked well, but did not inspire	Missed delivery date, but kept me updated	Fresh, contemporary bouquet	The flowers were the best part of the transaction
	Adequate, but did not excel	Good same day service	Ordinary, plain, uninspiring	Only let down where it really counts - with the flowers
	More descriptions would be appreciated	Well protected and delivered on time	Not the 'ultimate' which was described	Average service and flowers
	Limited photographs and descriptions	Packaging could be improved and flowers delivered with no water or moisture container	Leaves much to be desired	A bad experience all round